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Troubleshooting the Amiga Emulation Software



General Amiga emulation troubleshooting checklist.



As a first step, you may want to make sure that your system meets the minimum requirements. The installation of a few important updates from the Microsoft web site, most notably DirectX and the latest display card drivers, are known to solve most issues.

If some of the keys which are pressed on the keyboard do not correspond to the characters which appear on screen, then use the Amiga Input Preferences to indicate the correct keyboard language. By default, the Amiga emulation environment is preset for a US-keyboard, which mainly results in certain national characters not being mapped properly on non-US keyboards. If some keys work and others don't, check if joystick emulation via the keyboard is enabled, and change layout or switch it off. This can be done via the port options in the Amiga Forever playback window.

If you use a graphics tablet (or other device that does not rely on relative moves) to control the pointer, some versions of the emulation software require that the tablet be configured in mouse emulation mode (relative moves, rather than absolute moves), or otherwise the Amiga mouse pointer will move erratically. Similar problems with Wacom tablets have been reportedly fixed by installing newer, DirectInput-compatible, Wacom drivers. Virtualization systems often exhibit similar issues when their "mouse integration" is enabled (e.g. as in VirtualBox), and the same may also affect remote access ("remote desktop") applications. In Amiga Forever, it may be helpful to set the "Use with absolute pointing devices" option (under Tools/Options/Emulation). On versions prior to 2013, the option was named "Use on terminals and virtual systems".

If you don't see some files inside the Amiga environment, for example in the "Work" drive that is shared with Windows, keep in mind that by default the Amiga does not display files or directories that do not have an associated ".info" icon file. From the "Window" menu of Workbench 3.X, select "Show/All files" to view such items.

If you don't see the Amiga Forever player, or an Amiga emulation window, you may want to check how many displays are configured in the Windows Control Panel (or right-click a free area on the desktop and select Screen Resolution), and confirm that all listed monitors are connected and switched on. Amiga Forever may use separate windows: one for the player (listing the titles) and one or more playback windows containing the emulation sessions. The window positions are "remembered" from the previous sessions. Amiga Forever also has an option to use a second monitor for fullscreen content. If a monitor is turned off or removed from the computer, but is still active in the Control Panel, it may thus happen that some content is hidden from sight. If the Control Panel shows two monitors as active, but only one is connected, then disable the unused monitor, and all Amiga Forever windows will open in that monitor again.

Amiga Forever includes a logging option to better document issues that may occur during an emulation session. To enable logging, select the "Write log files" options (there is one for each plugin), towards the end of the list in Tools/Options/Emulation. Then start an emulation session until you experience the issue, close the session, and select Help/Open Last Log File. If, due to the issue, the session can't be terminated, it may be necessary to quit Amiga Forever and start it again, after which Open Last Log File may show a newer log archive.

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Article Information
Article ID: 14-114
Platform: All
Products: Amiga Forever
Additional Keywords: None
Last Update: 2015-02-12
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