A: For physical products (e.g. CDs) the license key is
printed on a label that is usually affixed to the inside of the
CD cover (on the side facing the medium itself).
Some resellers assemble the products themselves (in order to
optimize shipping costs), and may affix the label on the outside
of the jewel box. Our online partner Digital River does not use
labels, but rather sends the license key by email in the order
confirmation (it may be referred to as "Serial Number").
For both Online and physical products, Digital River may
refer to the "License Key" as "Serial Number". In any case, the
number is always both displayed on screen and included in the
sale confirmation email. If you lost the number, it can be
recovered as outlined
here.
Please note that the license key is not the number under the
EAN/UPC product bar code.
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