A: For both downloadable
and physical orders, our e-commerce partners send the license key by email in the order
confirmation (it may be referred to as "Serial Number"
or "Code"). If you did not see an email
after the order, you may want to look for it
in the junk mail folder.
For disc-based media (e.g. CDs and DVDs),
the license key may be
printed on the first disc, or on a sheet or label that is
included with the order or in the box.
If you lost the license key, it can be
recovered as outlined
Please note that the license key is not the number under the
GS1 (EAN/UPC)product bar code.